The next morning I woke up to discover that the infection
had spread to my face. I had a huge lump
on my neck, and my upper lip was incredibly swollen. I went straight to the doctor’s office. Kaiser has a policy about not usually making
same day appointments, but I just walked up to my doctor’s section of the
hospital, went up to the registration window, and said: “I don’t have an
appointment, but the doctor took me off my medication yesterday, and I woke up
looking like this!” “Oh! The doctor will see you; just give us a few
minutes.” I paid the regular $110, and I
soon found myself waiting in an examination room. After a few minutes the doctor walked
in. He just stood there looking at me
for about fifteen seconds, then said “Well, that was a bad judgment call,” and
then turned around and left. I sat there
waiting another fifteen minutes before he returned. “I’ve been up on the fourth floor talking
with the Head Neck and Throat department, and they are going to see you right
away to take care of that. And then we
have a new medication for you to try out.
So I went up there, registered and paid again, and was taken
in for what I guess is called outpatient surgery. After my experience in the Navy infirmary, I
was a bit apprehensive about what was coming next. But they gave me some localized anesthetic,
and I hardly felt what they were doing.
They slit my lip open, drained the wound, and cleaned up the infection. They didn’t do much with my neck, although
they did examine it a little bit. When I
left, I expected to look like Frankenstein, but when I stopped in the bathroom,
I was surprised that you could hardly see any evidence of what my lip had
looked like an hour before.
I went down to the pharmacy to pick up my new prescription,
and was pretty surprised at how much it was going to cost. The amount they wanted was more than my
annual deductible, regardless of the fact that I had spent quite a bit of money
at the hospital the last few weeks, and even twice earlier that morning. They acknowledged that it was clearly a
mistake, but that I would be refunded the difference once the paperwork was
processed. This ended up taking over six
months, and they over-refunded me, leading to months more phone calls and
frustration, to get it balanced out. The
new drug they gave me was Zyvox, and the bottle said it was Batch #002. I started taking it immediately, and by the
next day, it had totally killed the infection.
I still had to cut the dead material out of my neck on my own. But things improved dramatically from that
point forward, and I finished out the prescription.
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